Thursday, November 26

What Do Landlords Want From Lettings Agents?

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The tenant fees ban has changed the dynamic between landlord and letting agent and although some agents see the change as a threat, for others it is an opportunity to reset the relationship and refocus how they work with landlords.

Extra income can be gained from offering tenants third-party services and products but, as ARLA Chief Executive David Cox has said, it’s also an opportunity for agents to offer a wider range of services to their landlords to help justify increasing their fees to cover the shortfall created by the fees ban.

We asked three landlords to reveal what they expect of their letting agent and why they use one. Read the whole article here:



About Author

Philip Norgan

I have been an estate agent, in The Chilterns, for over 29 years and have worked in wide variety of estate agencies and roles. I also owned my own agency for 8 years at the start of the 21st Century. My primary focus has always been on providing every client with the best service possible. That is why being part of the Martin Kemps team is so rewarding. Philip Norgan - Sales & Lettings Manager @ Martin Kemps T: 01296 422171 | 01844 260909 E:

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